Privacy Policy
Last updated: May 15, 2026
Tuned Tensor Limited provides infrastructure for fine-tuning, evaluating, and versioning open-weight language models. This policy explains what we collect and how we use it.
Information We Collect
- Account information, such as your email address and authentication provider profile details.
- Product data you submit, including behaviour specs, examples, datasets, run metadata, evaluation results, and model records.
- Billing information handled through our payment processor, such as checkout status, credit balances, and transaction history.
- Technical data, such as API requests, logs, device/browser metadata, and security events needed to operate the service.
How We Use Information
- To provide, secure, debug, and improve Tuned Tensor.
- To run compilation, training, evaluation, billing, and versioning workflows that you request.
- To communicate about support, account issues, security notices, and product updates.
- To comply with legal, tax, accounting, and fraud-prevention obligations.
Service Providers
Tuned Tensor Limited uses third-party infrastructure providers for hosting, authentication, payments, storage, model training, inference, and operational monitoring. These providers process information only as needed to support the service.
Data Retention
We retain account, billing, product, and log data for as long as needed to provide the service, meet legal obligations, resolve disputes, and maintain security. You can request deletion of account or product data by contacting us.
Security
We use reasonable technical and organizational safeguards to protect customer data. No internet service can guarantee absolute security.
Contact
For privacy questions or data requests, contact support@tunedtensor.com.