Privacy Policy

Last Updated: August 2025

Introduction

Tuned Tensor ("we", "our", or "us") is an AI research and development firm specializing in post-training model optimization for financial applications. This Privacy Policy explains our privacy-first approach and our commitment to zero data retention.

Zero Data Retention Policy

We do not collect, store, or retain any client data on our servers.

• All AI model optimization work is performed on-premises or in client-controlled environments
• We do not store any proprietary models, training data, or optimization results
• Client communications are not archived beyond necessary business correspondence
• No sensitive financial data ever touches our infrastructure

How We Operate

Our AI R&D services are designed with privacy by design:

On-Premises Optimization

• Client-Controlled Environment: All optimization work occurs within your secure infrastructure
• Temporary Access: We work through secure, time-limited access that you control
• No Data Transfer: Your data and models never leave your environment
• Clean Exit: All temporary files and access are removed upon project completion

Research and Development

• Synthetic Data: We use only synthetic and publicly available datasets for research
• Technique Development: Our optimization methods are developed without client data
• Knowledge Transfer: We share techniques and methodologies, not data or models

Minimal Information Collection

The only information we may temporarily process includes:

• Contact Information: For project communication (names, emails, phone numbers)
• Technical Specifications: Non-sensitive system requirements and performance targets
• Project Documentation: Implementation guides and optimization reports you choose to retain

This information is stored only as long as necessary for active project collaboration and is deleted upon project completion.

Data Protection for Financial Applications

Given our focus on financial applications, we implement the highest security standards:

• Air-Gapped Operations: Work within your isolated, secure environments
• Regulatory Compliance: Full adherence to financial industry regulations (GDPR, SOX, PCI-DSS)
• Security Clearances: Our team members maintain appropriate security clearances when required
• Audit Trails: Complete documentation of all optimization activities within your environment

What We Don't Do

• No Data Storage: We never store your data, models, or results on our servers
• No Data Sharing: We have no data to share with third parties
• No Analytics: We don't track or analyze your usage patterns
• No Cloud Processing: Your sensitive data never goes to external cloud services

Client Control and Rights

You maintain complete control throughout our engagement:

• Environment Control: You control all access, monitoring, and data handling
• Immediate Termination: End our access instantly at any time
• Audit Rights: Full visibility into all activities within your environment
• Data Sovereignty: Your data never leaves your jurisdiction or control

Security Framework

• Zero-Trust Architecture: We operate under strict zero-trust principles
• Encryption: All communications use end-to-end encryption
• Access Controls: Multi-factor authentication and least-privilege access
• Incident Response: Immediate notification protocols for any security events

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or applicable laws. When we make material changes, we will:

• Post the updated Privacy Policy on our website
• Update the "Last Updated" date
• Notify affected clients directly when required by law
• Obtain consent for material changes where required

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at contact@tunedtensor.com.

We are committed to addressing your privacy concerns promptly and transparently.